CTS PRIVACY POLICY
Effective Date: October 6, 2025Privacy Policy HighlightsThis Privacy Policy applies to Carver Training Solutions LLC and its affiliates (collectively, “CTS,”, “our,” “us,” or “we”) and describes how CTS collects, uses and shares customer information from our websites, mobile websites, mobile applications, and the services provided by us in connection with the sites and applications that link to this Privacy Policy. It also provides guidance on how you can manage the personal information that you provide to us. Please also read our full Privacy Policy.Personal Information CollectedWhen you use our services or make a purchase, you voluntarily share certain personal information with us such as your name, e-mail address, address, mobile number, and/or credit/debit card information and, with your prior permission, when you connect through social media networks.
Tracking Technologies (Cookies, etc.)We use tracking technologies such as cookies and similar technologies to measure usage during your visits to our services and provide information and advertising that will be of most interest to you.Targeted AdvertisingThird party ad networks may also use information gathered from your use of the services to serve targeted, interest based advertisements to you on websites and mobile applications.Use and Sharing of InformationWe may share your information gathered from your use of the services with our marketing partners, affiliated companies, our service providers, mobile carriers, social networks, legal and law enforcement, and others if there is a change of control, and as otherwise set forth in this Privacy Policy.
Your Information Access and Managing OptionsYou can change your personal information by contacting us. We may retain the information collected for the purposes outlined in this Privacy Policy. We may retain certain information for purposes outlined in the Privacy Policy, such as for archival purposes and if required by law.
Your Information ChoicesYou can control if you want to receive promotional communications from us.Arbitration.Any disputes under this Privacy Policy will be resolved in accordance binding arbitration as outlined in the Terms.Updates to this Privacy PolicyYou agree that we may notify you about material changes to this Privacy Policy by posting a new “Effective Date” on the Privacy Policy.Your California Privacy Rights (See Below)Contact UsQuestions about our Privacy Policy or your information collected may be sent to [email protected] or as otherwise set forth in the Privacy Policy. More InfoEffective Date: October 6, 2025
Carver Training Solutions LLC PRIVACY POLICYCTS has developed this Privacy Policy which details important information regarding the use and disclosure of user information collected on CTS owned or controlled websites, mobile sites and applications, and related services, communications and tools that link to this Privacy Policy, and when you interact offline with CTS regarding those sites, applications and related services and tools (collectively referred to as the “Services”). CTS provides this Privacy Policy to help you make an informed decision about whether to use or continue to use the Services and the choices we offer for you to manage the information we collect related to the use of the Services. Each time that you access or use the Services, you are agreeing to this Privacy Policy. If you do not agree to this Privacy Policy or Terms of Service (“Terms”), which are incorporated into this Privacy Policy by reference and govern your use of our Services, please discontinue accessing or using the Services.
1. INFORMATION WE COLLECT.Information Collected Directly From You.You can browse our Services without telling us who you are or revealing any personal information including but not limited to your name, email address, phone number, mobile telephone number, credit card information or physical contact information about yourself. If you create an account, contact us or purchase any of our Services you choose to give us your personal information and are not anonymous to us. When you register an account, or use certain of our Services you may provide certain additional information such as possibly a username and/ or e-mail address. You may also provide payment information such as credit or debit card information, name and billing address to purchase a membership, series, collections or libraries.Information Imported from Social Networks.We will collect information from you when you interact with our Services through third party social networking services (e.g., Facebook, Twitter, Instagram, Google+) (each and collectively, a “Social Network”). You may also have the option to consent to connecting your activity on our Services with your Social Network information and activity. If you permit a connection, we and that Social Network may be able to identify you and associate information received pursuant to the connection with information we already have about you. Please review the Social Network’s privacy policy and choices for sharing information of any Social Network connected to our Services.Surveys and Promotions.From time-to-time we may request information from you and other users via surveys, or contests, sweepstakes or other promotions. Participation is completely voluntary. Information collected may be used as set forth in this Privacy Policy and as set forth in the applicable terms or official rules, including without limitation to notify the winners and award prizes, and file winners’ information as required by law. Survey information will be used for the purposes of the survey.Information You Post/Social Networks.The Services are designed to enable you to communicate with others and any information or content you post when participating with the Services and Social Networks, plug ins or other applications becomes public information, depending upon your privacy settings, and is subject to redistribution by CTS and other third parties. There is no expectation of privacy when posting content or otherwise participating in such interactive forums and we have no control over how those users may use the information you make public. Therefore, you should exercise caution and discretion when deciding to disclose your personal information in a submission or posting.Mobile Devices.We may collect additional information from you if you access Services through a mobile device; for example, your unique device identifier, device’s operating system, mobile carrier, location, and if you opt-in, geo-location. We may also collect your location information from your IP address or zip code. We may also use location data internally or in conjunction with our third party service providers to customize your experience and provide offers that may be relevant to you. The degree to which your location can be identified depends on the device you are using, e.g. laptop, smartphone, tablet or other access device (each a “Device”) and how you are connected to the internet (e.g. via cable broadband connection, WiFi, etc.).Information about Others/Inviting Friends.From time to time you may choose to submit personal information about other people to invite them to join a Service. Inviting friends is always optional. Please be aware that when you use any send-to-a-friend functionality on the Services, your e-mail address may be included in the communication sent to your friend.
2. INFORMATION COLLECTED THROUGH TRACKING TECHNOLOGIES.Tracking Technologies.In addition to any information that you choose to submit to us, we and our business partners may use a variety of tracking technologies such as cookies, flash cookies, web beacons/GIFs, HTML5, embedded scripts, e-tags/cache browsers/web logs (“Tracking Technologies”), that automatically (or passively) collect certain information from your Device whenever you visit or interact with the Services or third party websites. This information may include your Device identifier, the type and version of Internet browser software you use, and your operating system. We may also collect password information from you when you log in, as well as computer and connection information. During some visits, we may use these tools to measure and collect session information, including page response times, download errors, time spent on certain pages and page interaction information. Certain features of our Services are only available through the use of Tracking Technologies. You may encounter tracking technologies/cookies from our third party service providers that we have allowed on our Services who assist us with various aspects of our operations and Services. You may find out more information about these third parties and their practices and your choices for data collection by clicking here. Tracking Technologies are used for a variety of purposes, including the following:• Operationally Necessary.• We may use Tracking Technologies for system administration, to prevent fraudulent activity, to improve security or to allow you to make use of our Services.• Performance Related.• We may use Tracking Technologies to assess the performance of our Services, including as part of our analytic practices to improve content offered through the Services.• Functionality Related.• We may use Tracking Technologies to tell us, for example, whether you have visited the Services before or if you are a new visitor and to help us identify the features in which you may have the greatest interest.• Targeting Related.• We may use Tracking Technologies to deliver content, including ads, relevant to your interests on the Services and third party sites based on how you interact with our advertisements or content, as well as to track the content you access.Location and Geo-location Functionality.Information gathered from your use of the Services may be combined with information from third-party sources to identify your location by state and region (“Regional Location”). If you enable location services for our Services we may collect regional location data periodically as you use or leave open our Services. Certain of our mobile applications have search functionality that gathers aggregate location data about visitors and when visitors opt in, allows us to collect information about their precise geographic location (“Geo-location”). We may use GPS, Wi-Fi, Bluetooth or cell tower proximity to determine geo-location. If you agree to have your Geo-location collected, we may use and retain that precise location data to provide you with information about our Services or carry out marketing and other activities contemplated by our mobile applications and by this Policy. When you have Geo-location software running on your Device, we may only collect that information as controlled by your privacy settings on your Device. For most mobile Devices, you are able to withdraw your permission for us to acquire this information on your location through the Device settings. If you have questions about how to disable your mobile Device’s location services, we recommend you contact your mobile Device service provider or the Device manufacturer.
3. TARGETED ADVERTISING.Interest Based Advertising.We may use Tracking Technologies to collect information about your visits over time and across the Services and other third party web sites, as well as information received from other sources, in order to serve more targeted advertising to you. To serve our ads, we use a variety of third party advertising service providers, including networks, data exchanges, ad servers, analytics providers and others. These third parties may use Tracking Technologies to send directly to your Device the advertisements and links that appear on the Services. They automatically receive your Device identifier when this happens. Their tools may also limit the number of times you see the same ad and help measure the effectiveness of our advertising campaigns. These third parties may also use information gathered from your use of the Services to serve targeted, interest based advertisements to you on third party websites and applications. Some of the advertising service providers may be members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies. If you opt out of receiving targeted ads in this manner, you will continue to receive advertising messages, but they will not be customized to you based on your use of the Services and third party websites. If you would like more information about advertisers’ use of tracking technologies and about your option not to accept them, you can go to www.networkadvertising.org. To learn more about how interest-based information is collected, whether the companies we use are part of an industry network regarding behavioral advertising, or to know your choices about not having information used in this manner, you can go to www.aboutads.info. Please note that the opt-out is cookie-based and will only affect the specific computer or mobile application, and browser or operating system, on which the opt-out is applied. You can also accept or decline cookies through your browser settings. To learn more, please look at the cookie settings available in your specific web browser(s).Browser “Do Not Track” SignalsSome third party browsers provide “do not track” machine readable signals for websites, which are automatically applied by default and therefore do not necessarily reflect our visitors’ choice as to whether they wish to receive advertisements tailored to their interests. As a result, we do not respond to these signals.
4. HOW WE USE AND SHARE YOUR INFORMATION.Our Use of Information.We may use information that we collect about you: (1) to respond to your requests; (2) to fulfill orders; (3) to provide customer service; (4) to administer surveys, sweepstakes or other promotions; (5) to improve and customize our Services; (6) to provide information to a third party at your request; (7) to give you information about your account or our Services; (8) for internal business purposes; (9) for purposes disclosed at the time you provide your information, or (10) as otherwise set forth in this Privacy Policy.Service Providers.We may disclose information to our third party service providers in order to monitor the activity of the Services, conduct surveys, administer contests or sweepstakes, send marketing communications, and provide other Services to you, such as to provide customer service.Process Payments.Information may be disclosed to process credit card transactions, which are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process your order. In addition, we may disclose information to third parties to verify the authenticity of any financial transaction involving our company or its subsidiaries or to update your billing information.Co-branded Areas.Certain areas on our Services may be provided to you in association with third parties who often provide us specialized content (“Co-Branded Areas”). Such Co-Branded Areas will identify the third party. If you elect to register for the products and/or services provided at these Co-Branded Areas, you either will be providing your personal information to both us and the third party, or we might be providing your personal information directly to the third party. Your personal information will be subject to this Privacy Policy as well as the privacy policy and practices of such third party. We are not responsible for the privacy practices of those third parties and we suggest you review the respective privacy policies of those third parties to learn more about their privacy practices.Mobile Data.When you access the Services on a mobile Device, we may use the information collected for any purpose set forth in this Privacy Policy. For example, we may use the information to provide you with location-based Services, such as advertising, search results, and other personalized content.If you agree to have your Geo-location collected, we may use and retain that precise location data to provide you with information about our Services or carry

CTS Terms of Service
Terms of ServiceEffective Date: October 6, 2025Carver Training Solutions LLC and its affiliates (“CTS” “us”, “our”, or “we”) has created these Terms of Service (“Terms”) to govern the use of our websites, mobile websites, mobile applications (“Sites”) and the services, merchandise, or other products accessible, offered or provided by us or our marketing partners through or in connection with the Sites that link to these Terms (collectively, the “Services”).PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SERVICES BECAUSE THEY ARE A LEGALLY BINDING DOCUMENT AND AFFECT YOUR LEGAL RIGHTS AND OBLIGATIONS.Terms of Service HighlightsPlease also read our full Terms of Service for details and defined terms. You Accept These Terms. Each time you access and/or use the Services, you agree to be bound by these Terms and any additional terms that will apply to you, prospectively.Binding Arbitration of All Disputes; No Class Relief. Each time you access and/or use the Services, you agree to be bound by these Terms and any additional terms that will apply to you, prospectively.Payments and Automatically Renewing Services. You agree that we can use your billing information as long as you have an account for the time and reasons outlined in these Terms, any offer you accepted, and our Privacy Policy.Privacy. Please see how we collect, use, and share your information as outlined in our Privacy Policy.Disclaimer of Warranties. We disclaim warranties and provide the Services “As Is.”Limitation of Liability. Our liability is limited.Contact. Questions about our Terms may be sent to [email protected]. Carver Training Solutions LLC 41690 Enterprise Circle North #222, Temecula, CA 92590 or as otherwise set forth in the Terms.Effective Date: October 6, 2025
Carver Training Solutions LLC TERMS OF SERVICE
1. ACCEPTANCE OF TERMS OF SERVICE.Binding Terms. Each time that you access our Services you signify that you have read, understand, and agree to be bound by these Terms and our Privacy Policy incorporated herein by reference. If you do not agree to any of the terms of the Privacy Policy or these Terms, you must discontinue using the Services and terminate your access to the Services. By using the Services, you represent and warrant that you have the right, authority and capacity to enter into and to abide by these Terms.Updates to Terms. CTS reserves the right to update or otherwise change these Terms at any time by posting the most current version of the Terms on our Services with a new Effective Date shown. All changes are effective from the Effective Date. Your continued use of the Services after the new Effective Date signifies your agreement to any such changes.Electronic Communications. By accessing or using the Services, you consent to having these Terms provided to you in electronic form and that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirements that such communications be in writing.Non-electronic Copy. You have the right to receive this Agreement in non-electronic form. To receive a non-electronic copy of these Terms, please email us at [email protected] or send a letter and self-addressed stamped envelope to: Carver Training Solutions LLC, Carver Training Solutions LLC 41690 Enterprise Circle North #222, Temecula, CA 92590.Contacting You. When you provide us with contact information in connection with a particular activity or product or otherwise when using our Services, such as an email address or telephone number, you agree that this action constitutes a purchase or inquiry establishing a business relationship with us. You expressly consent to our communicating with you using contact information obtained directly from you or which is provided to us with your consent. You attest that you have the legal authority over any contact information provided to us and can provide us and/or third parties with the authorization to contact you. This means you may be contacted in person or by recorded message, by e-mail, telephone and/or mobile telephone number (including use of automated dialing equipment), text (SMS) message, IM messaging, or any other means of communication that your wireless or other telecommunications device may be capable of receiving), in accordance with applicable law. Please keep your contact information up to date as you are solely responsible for any contact information you provide to us.
2. BILLING AND AUTOMATICALLY RENEWING SERVICES.Purchasing our Products or Services. Please refer to the applicable offer for a description of our products and services such as our one-time classes, series, libraries and collections, or current subscription plans and pricing. Any terms and conditions of any offer disclosed to you when ordering are deemed part of these Terms. For all Concealed Carry Permit Certifications, once a customer generates and or downloads a PDF copy of their certificate of training we are unable to provide a refund as the certification is now permanent. A customer may request a refund before, and only before, generating or downloading a PDF copy of their certification of training.Fees. If you purchase any of our subscription or membership Services, CTS will bill you periodically for the offer you selected and will bill you the applicable fee (“Fee”) using the billing and purchasing information you provide (e.g., credit/debit card number, billing address, and expiration date) (“Billing Information”). By providing your Billing Information, you authorize CTS to charge your chosen payment provider (your “Payment Method”) pursuant to the offer you accepted, including any recurring Fees for any automatically renewing Services until you affirmatively cancel the Services or change your Payment Method. The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, debit/credit card issuer or other provider of your chosen Payment Method (the “Payment Method Provider”). If CTS does not receive payment from your Payment Method Provider, you agree to pay all amounts due on your account upon demand. In the event we are advised of insufficient funds in your account or credit to cover your payment by your Payment Method, we may re-present such un-cleared or rejected payment to your Payment Method Provider. In the event we have to collect unpaid amounts you owe us, you will be liable for all collection costs, including attorneys’ and collection agency fees. CTS reserves the right to correct any errors or mistakes that it makes even if it has already requested or received payment and to update your information from available third party sources. In the event CTS cannot charge the Payment Method you provide, we reserve the right to terminate your order, subscription or membership Services and invoice you for any unpaid amounts.Cancelation Rights. REGARDLESS OF THE TERMS OF THE OFFER YOU ACCEPT, IF YOU MAKE A REQUEST TO CUSTOMER SERVICE, YOU CAN CANCEL ANY MEMBERSHIP AT ANY TIME TO AVOID FUTURE CHARGES, OR TO RECEIVE A PRO RATA REFUND FOR AN ANNUAL MEMBERSHIP. YOU WILL RECEIVE A FULL REFUND FOR AN ANNUAL MEMBERSHIP IF YOU CANCEL WITHIN THE FIRST THIRTY DAYS AFTER YOU ACCEPT THE OFFER.Termination or Billing Related Inquiries. To terminate any Services or change your Payment Method or for any other billing related inquiries, please contact customer service at [email protected] or contact us as set forth in the Section 11 below.Current Billing Information Required. You must promptly notify CTS if your Payment Method is canceled (e.g., for loss or theft). If you fail to notify us, you remain responsible for any continued charges to the Payment Method you provided.Accurate Information. For purposes of identification and billing, you agree to provide CTS with accurate, complete, and updated Billing Information required when purchasing online or offline, and provide CTS and its third party payment processor express authorization to charge the Fee at the time of purchase. Failure to comply with this provision (including, without limitation, falsification of any Billing Information) may, at CTS’s option, result in immediate suspension or termination of your right to use the Services.Change in Fees for Recurring Charges. CTS reserves the right to change the fees for its merchandise and Services and will provide notice of any increase prior to your being charged.Free or Introductory Promotional Offer. If you enrolled for any of our Services under a special introductory offer (for example, a discounted or free initial trial or free merchandise), you are subject to the terms of the offer you accepted and, unless you cancel within the time frame presented in the offer, the applicable regular Fee for the Services you selected will be posted to your Payment Method after the introductory offer or trial period is completed. We reserve the right to limit any introductory or trial offer to one per person/household.Due to the nature of providing classroom training and instruction, all payments for tuition, classroom instruction, training classes, certifications, License to Carry Classes, Private instruction and any non physical goods transactions are NON-REFUNDABLE after the point of purchase. CTS WILL OFFER MAKE UP CLASS TIMES, EXCHANGES OR FUTURE OPPORTUNITIES FOR ALL PREPAID CLASS TUITION INSTEAD OF A REFUND. You acknowledge this and agree by these terms if you purchase a non-goods service from CTS.
3. USE OF THE SERVICES.Personal Use. The content (which includes but is not limited to class material, text, tests, photographs, video, graphics, music, images, animations, audio, software, plug-ins, and “applets” incorporated into the software, data, sounds, messages, comments) on the Services (“Content”) are intended for your personal, noncommercial use, and not for resale to any third party, in accordance with these Terms. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of our Sites so long as the link does not portray CTS or the Services in a false, misleading, derogatory, or otherwise offensive manner, or express or imply any endorsement by CTS of the sites from which you are linking. Further, the sites from which you are linking to the Sites must not contain any obscene, defamatory, pornographic, offensive or illegal content.Modification to Services. CTS has the right to modify its Services (and products and services accessible through its Services) and Content at any time in its sole discretion. Your only right with respect to any dissatisfaction with any modifications made pursuant to this provision, or any policies or practices of CTS in providing its Content or Services is to cancel your order or stop using our Services.No Binding Offer. Nothing on the Services constitutes a binding offer to sell, distribute or give away any products or services. We reserve the right at any time after receipt of your order to accept or decline such order, or any portion thereof, or to not ship to particular addresses, even after your receipt of an order confirmation or after you have been charged. Any prices displayed on the Services are quoted in U.S. dollars and are intended to be valid and effective only in the United States. In the event the products and services are listed at an incorrect price, we have the right to refuse or cancel orders placed at the incorrect price, regardless of whether the order has been confirmed or you have been charged. If your order is canceled by us after you have been charged, we will issue a credit. We reserve the right at any time to limit the quantities of products or services, which you, your family or any group seek.Images of Products. Images available on or through the Services of any products may not accurately capture the actual appearance, color, look and feel, specifications, features, or functionality of such products.Data Collection Policy. All data generated by or collected from us or our users while visiting our Services is our property. No party unaffiliated with us may collect or use, or direct, authorize or assist other persons or entities to collect or use, any data from a user, or a computer or device operated by a user, while accessing our Services without our prior express written permission. For example, no data may be collected, used or transferred for purposes of retargeting, behavioral remarketing, or targeting any advertisements, segment categorization or any form of syndication which is related to our Services, the Content, or our users without our prior express written permission of in each instance. The data covered by this policy includes, but is not limited to, data collected via any advertising unit, widget, pixel tag, cookie, script or other data collection process.Security of Username and Password. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify us immediately of any unauthorized use or theft of your account or any other breach of security (and to provide properly documented evidence as reasonably requested by us). We will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you will be liable for losses incurred by us or another party due to someone else using your account or password. You may not use anyone else’s account at any time.4. USE OF POSTING SERVICES.Posting Services. The Services contain communication services designed to enable you to post and communicate content, such as reviews, (collectively, “User Content”) using the Services. You agree that all such User Content you submit, post, upload, embed, display or communicate (collectively, “Distribute”) through the Services will comply with these Terms and with the User Requirements set forth herein. You acknowledge and agree that your User Content is public and that you have no expectation of privacy concerning your User Content. Therefore, exercise caution when posting any personal information; it may be seen and used by others and result in unsolicited communications. CTS has no obligation to monitor User Content but reserves the right to review and remove any User Content at any time, without notice, for any reason and in its sole discretion. CTS specifically disclaims any liability with regard to the User Content and any actions resulting from your participation in any posting Services. CTS IS NOT RESPONSIBLE FOR ANY USER’S MISUSE OR MISAPPROPRIATION OF ANY USER CONTENT OR INFORMATION YOU POST ON OR THROUGH THE SERVICES.Objectionable Content. If you encounter something you find objectionable and in violation of these Terms, you can report it to [email protected] to User Content. All User Content must comply with these Terms. By submitting, transmitting, or displaying your User Content on or through the Services, you automatically grant (and you represent and warrant that you have the right to grant) to CTS, its licensees, and their respective successors in business and assigns, officers, directors, employees, licensees, agents, representatives and other users of the Services, a worldwide, sublicenseable, assignable, perpetual, irrevocable, non-exclusive, royalty-free, unlimited right and license to use, reproduce, publish, distribute, publicly display and perform, reformat, adapt, modify and delete your User Content in connection with the Services (“License”).Representation of Ownership. You retain copyright and other intellectual property rights with respect to any User Content that you submit or Distribute through the Services to the extent that you have such rights under applicable law. By posting User Content on the Services you represent and warrant that (i) you own such User Content or otherwise have the right to grant us the License set forth in these Terms; (ii) the User Content is accurate and not confidential and the distribution, submission, transmission, posting and use of your User Content on the Services is not in violation of any applicable laws or contractual restrictions or other third party rights